During mediation, a neutral mediator facilitates discussion between parties. Each side presents their perspective, and the mediator helps identify common ground and potential solutions. The goal is to reach a mutually acceptable agreement that addresses everyone's concerns.

Required documents vary by case type but typically include contracts, correspondence, evidence of the dispute, and any relevant financial records. We'll provide a specific checklist during your initial consultation based on your situation.

Yes, we offer online dispute resolution (ODR) services. Virtual sessions can be conducted via secure video conferencing, making our services accessible regardless of location. This is particularly useful for parties in different cities or countries.

If mediation doesn't result in an agreement, parties retain their right to pursue other options including arbitration or litigation. We can discuss alternative approaches and help you understand your next steps. Sometimes a partial agreement is reached, which can still be valuable.

In mediation, a neutral mediator helps parties reach their own agreement - the decision-making power stays with the parties. In arbitration, an arbitrator hears both sides and makes a binding decision. Mediation is more collaborative, while arbitration is more like a private court proceeding.

If mediation is unsuccessful, you retain your right to pursue court action. However, once a binding agreement or arbitration decision is made, it generally replaces the need for court proceedings. Arbitration decisions have limited grounds for appeal.

Binding agreements can be enforced through the courts if one party fails to comply. We help draft agreements that meet legal standards for enforceability. Arbitration awards can be confirmed by courts and enforced like any other court judgment.

All our mediators and arbitrators are certified professionals with extensive training and experience in dispute resolution. Many have legal backgrounds and specialized expertise in specific areas such as commercial law, employment law, or international disputes.